Last updated: May 03, 2024

Welcome to Roshan Jewellers. This section pertains to the Privacy Policy of the website. We would like to inform that our privacy policy is subject to change without intimation and you shall be required to review the same regularly.

The protection and security of your personal information is one of Roshan Jewellers top priorities. This Privacy Policy discloses Roshan Jewellers practice with respect to the information collected from the users of the. By using the Website, you agree to accept the terms of this Privacy Policy as well as the Terms of Use. By accessing or using the Website, you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website as well as users who are registered on the Website. “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information etc.

• If a payment has been made by mistake or any special circumstances arise, please contact us within 1-2 business days. We will review your situation, and the refund will be processed within 1-2 days.

• In case you have requested the return of any of your products, the refund of the same shall be initiated once we receive the product back in our showroom.

• Refunds are applicable only for products received in damaged condition while opening.

• ROSHAN reserves the right to process refunds after checking the returned items. Any shipping charges (if paid) at the time of placing the order are non refundable in case of returns.